Leadership Strategies USA
 
 
 

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Evaluations

Recommended Reading

Marketing Plan for the Service Professional


Competitive Advantage - Personal Leadership Assessment

1 — Not at all like me
2 — Like me on occasion
3 — Like me most of the time
4 — Like me all the time

 

1-2-3-4

I make decisions easily

 

I exercise initiative in all areas of my life

 

I have a laser like focus for my life goals

 

I understand people and enjoy working with others

 

I have the knowledge and skill to achieve any goal I choose

 

I have written plans with deadlines for my major life priorities

 

I believe other people see me as an achiever

 

I listen well and understand the other person’s point of view

 

I have a burning desire to achieve

 

I always feel confident that what I decide to do is right for me

 

I consider myself a success

 

I have supreme self-confidence in my ability to succeed

 

I can express myself well to both large and small groups

 

I live my life with family, career, health, social and ethical balance

 

I am accountable for my actions and results

 

I have unshakeable determination to succeed

 

TOTAL:

 

60 -64

Excellent

You are well on your way to achieving your goals

55 - 59

Good

With additional help, you could achieve much more

50 - 54

Average

Do you ever ask yourself ‘is this worth it?’ If so, you know you have not reached your full potential

45 – 49

Fair

Increasing tension and stress is probably limiting your performance

44 or less

Poor

Let’s talk soon, struggling isn’t fun

 

Competitive Advantage — Teamwork Assessment

1 — Not at all like our team
2 — Like our team on occasion
3 — Like our team most of the time
4 — Like our team all the time

 

1-2-3-4

Our team knows where we are going

 

Our team knows how to get where we want to go

 

Our team is not stuck in old issues and behaviors

 

Our team never strays from the objective

 

Our team members trust each other

 

Our team has all the resources needed

 

Our team executes plans well

 

Our team members really care about moving forward

 

Our team makes decisions after considering everyone’s opinion

 

Our team solves problems by first defining the problem and looking for root causes of the problem

 

Our team is free from conflict

 

Our team has a ‘code’ that all members fully understand, support and follow in their actions while on the team

 

Our team handles conflicts well by being accommodating and compromising to others point of view

 

Our team communicates well

 

Our team members receive and give feedback to other members that help them perform better

 

Our team is recognized by others as a high performing team

 

TOTAL:

 

60 -64

Excellent

You are well on your way to achieving team goals

55 - 59

Good

With additional help, your team could achieve much more

50 - 54

Average

Your team is probably struggling due to communication and direction issues

45 – 49

Fair

Your team is probably experiencing conflicts that are detrimental to achieving results

44 or less

Poor

Team performance is low, results if any, come from individual effort

 

Strategic Planning Assessment

1 — Not at all like our business
2 — Like our business on occasion
3 — Like our business most of the time
4 — Like our business all the time


1-2-3-4

You know and measure the key result areas for your business to be successful

 

Your bottom line is on target with your expectations

 

You know the current business environment well

 

You know and have good relationships with customers

 

You know and have good relationships with suppliers

 

You know the competition and what differentiates your business

 

Your CORE processes are leading the industry

 

You have a forecast for the future of your business and industry that you believe to be accurate

 

Your organization chart is somewhat flat with direct lines of communication to everyone in the business

 

Your employees know their job and where they fit in

 

Your communication and information sharing systems are working well

 

Your decision making and authorization systems are working well

 

Your have a core ideology and vision for the future that everyone in your organization supports

 

Your organization has a goal setting system that everyone participates in

 

Your organization has good to great morale and job satisfaction

 

Your customer satisfaction is high

 

Your organization’s culture is what you believe to be very good

 

Your current strategic plan is accurate and is being used effectively to make day-to-day decisions

 

Total:

 

60 -64

Excellent

You are well on your way to achieving the results you want

51 - 59

Good

With additional help, your business could achieve much more

45 - 50

Average

Your business has some gaps in performance and you want your business to achieve more

38 – 44

Fair

Your business probably lacks sufficient new business to maintain adequate cash flow

37 or less

Poor

Your business is not an industry leader and you are losing business to the competition

 

Recommended Reading

  • Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison by Joe Calloway
  • Bringing Out the Best in People by Aubry Daniels
  • Built to Last: Successful Habits of Visionary Companies by Jim Collins, Jerry I. Porras
  • Business Sense: Exercising Management's Five Freedoms by Dan Thomas
  • Competitive Strategy: Techniques for Analyzing Industries and Competitors by Michael Porter
  • Customer-Centered Growth: Five Proven Strategies for Building Competitive Advantage by Richard Whiteley and Diane Hessan
  • Every Business is a Growth Business: How Your Company Can Prosper Year After Year by Ram Charan and Noel Tichy
  • Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan
  • Good to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins
  • It's the Big That Eat the Small...It's the Fast That Eat the Slow: How to Use Speed as a Competitive Tool in Business by Jason Jennings & Laurence Haughton
  • Maximum Success : Changing the 12 Behavior Patterns That Keep You From Getting Ahead by James Waldroop, Ph.D. & Timothy Butler, Ph.D.
  • The Balanced Scorecard: Translating Strategy into Action by Robert Kaplan and David Norton
  • The Business Coach: A Game Plan for the New Work Environment by James Doyle
  • The End of Advertising as We Know It by Sergio Zyman
  • The Fifth Discipline by Peter Senge
  • The Great Game of Business by Jack Stark
  • The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment by Robert S. Kaplan and David P. Norton
  • Turned On by Dow and Cook
  • What Customers Value Most by Stanley Brown
  • Your Marketing Sucks by Mark Stevens

Marketing Plan for the Service Professional

This comprehensive marketing manual contains everything you need to attract more clients to your professional service business. The manual includes a 23 chapter text with hands-on action plans, audio tutorials, articles, marketing discussion group, and many additional bonuses. Online and hard copy.